Effective Date: March 1, 2026

Last Updated: March 1, 2026

Introduction

Elderflower Nutrition, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.elderflowernutrition.com] (the “Site”) and use our nutrition counseling services.

Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Important Note for Washington Residents: If you are a Washington State resident, please also review our separate Consumer Health Data Privacy Policy (Part 2 of this document), which is linked on our homepage and provides additional information about our health data practices as required by the Washington My Health My Data Act.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Schedule a consultation or nutrition counseling session
  • Create a client account in our practice management system
  • Subscribe to our newsletter (“The Informed Table”)
  • Complete intake forms or health questionnaires
  • Contact us via email or contact form
  • Make a payment for services

This information may include your name, email address, phone number, mailing address, date of birth, payment information, and health-related information you choose to share with us.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

  • IP address and general location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our Site
  • Referring website addresses

We collect this information through cookies and similar technologies. See “Cookies and Tracking Technologies” below for more information.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide nutrition counseling services: Including scheduling appointments, managing your client account, developing personalized nutrition plans, and communicating about your care
  • To process payments: Including billing for services and maintaining financial records
  • To communicate with you: Including responding to inquiries, sending appointment reminders, and providing service-related updates
  • To send marketing communications: Including newsletters and information about our services (with your consent, where required)
  • To improve the Site and services: Including analyzing how visitors use our Site and identifying areas for improvement
  • To comply with legal obligations: Including maintaining required records and responding to legal requests

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: We work with third-party service providers who assist us in operating our business, including our practice management platform, payment processors, and email marketing services. These providers are contractually obligated to protect your information and use it only as directed by us.
  • With your consent: We may share information when you have given us explicit permission to do so.
  • Legal requirements: We may disclose information when required by law, court order, or governmental authority, or when necessary to protect our rights, safety, or property.
  • Business transfers: If our business is sold, merged, or otherwise transferred, your information may be part of that transaction.

Third-Party Service Providers

We use the following categories of third-party service providers:

  • Practice management: Practice Better (client scheduling, intake forms, secure messaging, session notes)
  • Payment processing: Stripe
  • Email marketing: Mailchimp (newsletter distribution)
  • Website hosting: WordPress
  • Website analytics: Jetpack (site statistics and performance)

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Site.

We use the following types of cookies:

  • Essential cookies: Necessary for the Site to function properly (e.g., maintaining your login session)
  • Analytics cookies: Help us understand how visitors interact with our Site (via Jetpack)

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We honor these rights regardless of your state of residence as a matter of good practice.

Rights Available to All Clients

  • Access: Request information about the personal data we hold about you
  • Correction: Request that we correct inaccurate information
  • Deletion: Request that we delete your personal information, subject to certain exceptions (such as legal record-keeping requirements)
  • Opt-out of marketing: Unsubscribe from marketing communications at any time

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, used, shared, or sold; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising your privacy rights.

We do not sell your personal information. We do not use your personal information for targeted advertising based on cross-context behavioral data.

Colorado, Connecticut, and Other State Residents

Residents of states with comprehensive privacy laws (including Colorado, Connecticut, Virginia, and others) may have similar rights to access, correct, delete, and opt out of certain data practices. We honor Global Privacy Control (GPC) signals as valid opt-out requests.

Washington State Residents

Washington residents have specific rights under the Washington My Health My Data Act regarding consumer health data. Please see our Consumer Health Data Privacy Policy (Part 2 of this document), which is also linked separately on our homepage, for complete information about your rights and our health data practices.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: mia@elderflowernutrition.com

We will respond to your request within 45 days (or as otherwise required by applicable law). We may need to verify your identity before processing your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Client records are retained in accordance with applicable professional licensing requirements and state laws governing nutrition professionals.

When personal information is no longer needed, we will securely delete or anonymize it.

Children’s Privacy

Our services are designed for adults (ages 18 and older). We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

If we make material changes that affect how we handle your personal information, we will notify you by email (if we have your email address) or by posting a prominent notice on our Site prior to the changes taking effect.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Elderflower Nutrition, LLC

Email: mia@elderflowernutrition.com

ELDERFLOWER NUTRITION

Consumer Health Data Privacy Policy

(Washington My Health My Data Act Notice)

Effective Date: March 1, 2026

About This Policy

This Consumer Health Data Privacy Policy explains how Elderflower Nutrition, LLC (“we,” “us,” or “our”) collects, uses, and protects consumer health data as defined under the Washington My Health My Data Act (RCW 19.373). This policy applies to Washington residents and any individual whose consumer health data is collected in the state of Washington.

This policy is provided in addition to our general Website Privacy Policy (Part 1 of this document), which covers our broader data practices.

Categories of Consumer Health Data We Collect

In connection with providing nutrition counseling services, we collect the following categories of consumer health data:

  • Health conditions and diagnoses: Information about current and past health conditions you share with us to inform your nutrition plan
  • Physical health status: Information about weight, body composition, vital signs, and other physical health indicators you provide
  • Mental health status: Information about mental or emotional health you share as it relates to your nutrition and wellness goals
  • Medications: Information about prescription medications you are taking that may affect nutritional recommendations
  • Dietary information: Information about your eating patterns, food preferences, allergies, intolerances, and dietary restrictions
  • Health-related goals: Your wellness and health objectives, including weight management, metabolic health, and symptom management goals
  • Reproductive and hormonal health: Information about menstrual status, perimenopause, menopause, or other hormonal health information relevant to your nutritional needs

Sources of Consumer Health Data

We collect consumer health data from the following sources:

  • Directly from you: Through intake forms, health questionnaires, consultations, and ongoing communications during our counseling relationship
  • From healthcare providers: If you authorize us to receive information from your physician or other healthcare providers

Purposes for Collecting Consumer Health Data

We collect and use your consumer health data for the following purposes:

  • To provide personalized nutrition counseling and develop individualized nutrition recommendations
  • To assess your nutritional needs and monitor progress toward your health goals
  • To communicate with you about your care, including appointment reminders and follow-up recommendations
  • To maintain client records as required by professional standards and applicable laws
  • To coordinate your care with other healthcare providers (only with your explicit consent)

Categories of Consumer Health Data Shared

We share consumer health data only as necessary to provide our services and as described below:

Categories of Third Parties

  • Practice management platform (Practice Better): We use Practice Better to manage client records, scheduling, and secure communications. Practice Better processes your health data on our behalf to provide these services.
  • Healthcare providers: With your explicit consent, we may share relevant health information with your physician or other healthcare providers to coordinate your care.

Affiliates

We do not have affiliates with whom we share consumer health data.

Sale of Consumer Health Data

We do not sell consumer health data. We have not sold consumer health data in the preceding twelve (12) months and have no plans to do so.

Your Rights Under the Washington My Health My Data Act

Under Washington law, you have the following rights regarding your consumer health data:

Right to Confirm and Access

You have the right to confirm whether we are collecting, sharing, or selling your consumer health data. You also have the right to access your consumer health data and receive a list of all third parties and affiliates with whom we have shared your data, including their contact information.

Right to Withdraw Consent

You have the right to withdraw your consent for the collection and sharing of your consumer health data at any time. Please note that withdrawing consent may affect our ability to provide nutrition counseling services to you.

Right to Delete

You have the right to request that we delete your consumer health data. We will honor deletion requests unless we are required by law or professional standards to retain certain records. If we cannot delete certain data, we will inform you of the specific reason.

How to Exercise Your Rights

To exercise any of your rights under the Washington My Health My Data Act, please contact us at:

Email: mia@elderflowernutrition.com

We will respond to your request within the timeframes required by Washington law. We may need to verify your identity before processing your request.

Consent

Before collecting or sharing your consumer health data, we will obtain your consent. Consent will be requested separately for each type of collection or sharing activity, and will clearly identify:

  • The specific categories of consumer health data to be collected or shared
  • The purpose for collecting or sharing your data
  • The categories of entities with whom your data may be shared
  • How you can withdraw your consent

Data Security

We maintain reasonable security measures to protect your consumer health data, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Limited internal access to consumer health data on a need-to-know basis
  • Written agreements with service providers requiring them to maintain equivalent protections

Contact Information

If you have questions about this Consumer Health Data Privacy Policy or wish to exercise your rights, please contact us:

Elderflower Nutrition, LLC

Email: mia@elderflowernutrition.com

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